Wd My Passport For Mac Drivers

I have recently replaced my Time Machine Backup drive to a WD My Passport 1Tb. It has worked successfully for over seven days then today it failed to backup. The drive disappeared off my desktop and switched off. The dialogue box gives 'RAID' Configuration Error'. I have tried unplugging the drive and reconnecting. Same thing; works for about a minute then disconnects itself with the same message. After consulting with WD Tech Staff, I tried the drive plugged into my Macbook.

It worked no problem. The error appears not to be with the drive but with My iMac 27. Has anyone experienced this problem? Is it a driver problem?

Please read this whole message before doing anything. This procedure is a diagnostic test. It’s unlikely to solve your problem.

Western Digital My Passport For Mac Windows Driver Desktop Drives for Mac My Book for Mac My Book Studio My Wireless Storage My Passport Wireless Windows Storage Servers WD Sentinel DX4000.

Don’t be disappointed when you find that nothing has changed after you complete it. The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable.

Start up in and log in to the account with the problem. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions. Safe mode is much slower to start up and run than normal, with, and some things won’t work at all, including sound output and Wi-Fi on certain models.

The next normal startup may also be somewhat slow. The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. Same problem? After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

A WD Passport can only get power from the computer's USB bus and is not a good choice for a desktop Mac. Desktop computers have lots of demands on their USB bus--printers, mouse and keyboard, etc. If the drive is not getting enough power, it stops working. Therefore external drives with an independent power supply are better choices for the desktop Mac. In adding to Linc's advice, I can add what i've learned from my troubleshooting experiences with WD externals and Macs: 1) The drives come pre-formatted, likely for Windows. Even if sold as a 'Mac Edition,' WD uses a proprietary formatting scheme that causes odd behavior. Often, simply reformatting the WD Passport as Mac will stop the problems you see.

With everything else disconnected from the iMac except the mouse, keyboard, and Passport, open Disk Utility (in Applications >Utilities). Find the WD drive in Disk Utility's ('DU' hereafter) left-hand pane that lists drives. Huion 1060 plus graphic tablet. If the WD is not mounted, use DU's Mount icon to attempt to mount it. If it mounts, select the unindented entry for the drive that lists the size.

In the main pane, select the 'Erase' tab and set the formatting option to 'Mac OS Extended (Journaled) and give the drive whatever name you wish. Best snes emulator for mac. Then hit the 'Erase' button. Now test the drive. For many users this action alone is sufficient to make a Passport work without the need for an extra power source. Note: If you must share the WD Passport with a Windows computer, this is not a good option.

2) WD supplies software wit the drive that has not played well with Macs for some time. If you installed that, get rid of it.

It will slow your computer and, on one of my Macs, caused overheating and stalls. Time Machine alone is all the software you need. 3) If, after doing Linc's tests, reformatting the drive as Mac OS Extended, and deleting WD's useless software, the problem is still there, it's time to address the power issue. Without replacing the drive there are two cost effective option to get more power the the Passport: • good: a 'Y' USB cable.

This plugs into TWO of your USB ports and the external drive to give it more power. It's a cheap fix if your have the spare ports. Example here: • better: a powered USB hub.

It has an independent power supply so much of the load is taken off the computer's port, and goes between the drive and the computer. Example here. Many thanks Linc.

I followed your instructions and disconnected all peripherals except the WD drive from the computer. Started up in Safe Mode and the external drive powered up was recognised both as a Desktop Icon and in Finder. I was able to enter 'Time Machine' (disk label' and the weeks backup's were there. I restarted in Normal Mode. Initially, everything was fine. The drive powered up and was recognised.