Western Digital My Passport For Mac High Sierra

What format for usb stick for mac and pc. After I updated to High Sierra Version 10.13.2 I realize the UI has completely changed. Everytime I open a file it pops up a new window. When I try to copy files to the harddrive it has a grey cross logo preventing me from transferring files to them. I can view the files, I can see the files, I can watch the video files too, but I just CAN'T put new stuff in it. I can take out files from the drive too. So what is the issue here?

Is the OS too new that WD was not prepared for it? I have no clue. Is someone else having the same issue or is it just me? It was fine before I install that OS.

Since WD designed this My Passport Ultra drive for Mac, it comes preformatted HFS+ for macOS High Sierra, Sierra, and El Capitan. If you happen to work across both Windows and Mac platforms, WD provides a downloadable HFS+ driver for Windows, which enables the reading and writing of this My Passport Ultra drive without any reformatting. Mar 22, 2018  Question: Q: WD My Passport Format Problem (High Sierra) I'm having some trouble formatting my WD my passport in High Sierra. I did not purchase the Mac version of WD external hard drive, and was wondering if it can be formatted to JHSF+ or to the new APFS film system.

Upon installing High Sierra, WD Sync stopped functioning. No more green checkmarks on the right of file names (not able to activate option any longer), and no syncing on files with My Cloud. I spoke to tech support and was given the most incredible responses: High Sierra won’t be released until 2018 (it was released today!), WD has not had time to test its software (apparently everyone else has for months), WD Sync is not the “central part” of the device and it is not really necessary.. It is unbelievable that WD has not foreseen this issue and still has no guidance on its site about this incompatibility (if there is on), let alone have a new version of its software. High Sierra was announced months ago and all developers hav e been testing the various beta versions for months.. Additionally, as WD is continuing to sell My Cloud, are they telling their new/potential customers of this issuer? If so, where is this warning?

I sense a theme here.. Apple is to blame and WD is simply an innocent third party trying to make a living. In fact, MS and Apple have for decades updated their OS with the expectation that third parties ensure they continue to provide paying customers updates to software. That is the whole point of MS and Apple releasing beta versions to developers for months so that this important compatibility can be accomplished. Further, it is by now widely accepted and expected that third party developers and software companies update their software rather than MS and Apple ensuring that all the thousands and thousands of products are compatible with the newest versions of the OS.

Bottom line, High Sierra was announced months ago and a company with WD’s resources should have foreseen this issue with one of its heavily promoted products. As for asking WD, I have and you can see their responses in my initial message. As for who is to blame, I would tend to think that apart from the way the industry has developed with MS and Apple driving the development of OS, the blame has to be placed on the company which I have paid when purchasing their product just a few months ago.

In fact, as this product has a one-year warranty, WD must ensure it is providing the proper updates so that its products work with the two leading OS. Finally, as for checking compatibility, the link sent above has not been updated since June 2016! I assume I am not the only Mac user with this compatibility issue. We shall see..