My Passport For Mac Complete Drive Test Failed

TLDR, got a WD my passport for mac, it failed the complete drive test, got a replacement, it also failed the complete drive test and time machine won't work with it. The drive seems to work ok when copying files to it individually. My Passport offers high capacity in a sleek portable drive. The most comprehensive drive diagnostic is the complete drive test. It tests every.

Yusuke wrote: Hi, I just bought the WD My Passport 750GB external hdd. I've tried running the 'Complete Drive Test' using the WD Smartware.

I keep getting a 'Complete Drive Test Failed' message after the test runs for 2+ hrs. No problems with the 'Quick SMART Status' and 'Quick Drive Test' though.

Is this an accurate indication that my hdd is faulty? I'm able to transfer files to and from the hdd without problems. Should I get my hard disk replaced? Haha, no wonder they sell so cheap. Problem stock. Yusuke wrote: thanks for the replies! I got it from courts.

Think i need to go to the super ulu outlet in tampines to get it replaced. Sian, should have gotten it from challenger instead, at least easier to change. I bought 2 750gb hdd. Testing the second one now. Fingers crossed. Good zombie survival games for mac. My second 750gb hdd passed the complete drive test.

Guess this confirms that there is something wrong with my first drive. Will get it replaced. But not sure if courts still has stock. Think it was sold out by sat during the it show.

My passport for mac cord. Update: After about 3 weeks. I plugged in again into my MacBook and left it there. After more than an hour I came back and the drive showed up on my Mac again.

(So somehow the problem got fixed.) I ran First Aid on Mac's Disk Utility. It says the drive appears to be OK. So I don't know what fixed it exactly. Problem: When I plug my WD Passport Ultra 4TB external hard drive WDBBKD0040BBK-0A (with 2TB of family photos) into my MacBook Pro it has fast flashing of light and can't be mounted. It can be read on a Windows laptop (after Windows automatically fixed an error). I tried opening up Disk Utility on my Mac, but it just spins forever trying to mount the external hard drive. Nothing ever shows up on Disk Utility.

How it broke: The WD Passport Ultra was plugged into my MacBook on battery. I was not actively reading or writing to the external hard drive, but it did have a list of directories open (no individual photo files, but just the directory names).

The battery ran out. When I charged up my Mac again it says that the disk was not ejected properly. Ever since that my WD hard drive has the flashing problem and can't be mounted on my Mac. I tried changing the Mac laptop, changing the USB cord, same problem. I then plugged in my WD hard drive to a Windows laptop. It says that it detected an error and had the option of automatically fixing it.

I clicked 'Start' and let it ran, but it didn't have a progress bar and just had a 'Cancel' button. After running for 3-5 minutes, my mom came in and unplugged the external hard drive forcefully (I yelled at her for doing that). We tried plugging it into the Windows laptop again, and my files and photos could be read!!

But it still can't be read on Mac and has the flashing problem. Why is it like this? What is broken? How can I test what is broken? I'm asking because I have had accidentally unplugged other WD external hard drives without ejecting in the past while not writing data, like in this case, but the drives never broke. What is up in this case?

I'm curious if this is something that happens a lot or if it's just a less durable hard drive I got. Because I'm at a point where WD's warranty can give me a new drive to replace it, or I can fix this drive myself. (I have copied the photos out to a new drive on a Windows machine.) Because if it is something that happens with the same frequency in all drives, shouldn't I just fix it? What is the best free software program on Windows that might potentially fix my problem? Mac programs are good too if they can actually access it since my Mac can't even mount it.

As you have backed up the photos on the windows machine, you should try to use disk utility to fix your drive. There might be a volume mounting error or a format error, which can be fixed by using a function in disk utility called 'first aid'. On your Mac, spotlight search for disk utility. It should show up. When it opens you should see a column on the left with all your disks listed there. As you can see, this column has both internal and external drives listed there. Be extremely careful, do not tamper with the internal drives.

Go over the list very carefully and select your external drive. It should be fairly obvious which one it is. In your case it should be labeled as something similar to WD passport ultra. If not, you can look at the storage capacity and check if it matches with your disk's (here, 4TB). Next you need to run first aid. A self explanatory button placed towards the start of the row on the top says first aid. Click and let the magic happen!