Apple Help Phone Number For Mac

Try an Apple Authorized Service Provider Craig Lloyd @craig_lloyd January 22, 2018, 3:00pm EDT Apple Stores aren’t the only place where you can buy Apple products and get them serviced. Coverage for FaceTime for Mac that comes with the purchase of a Mac is based on that Mac's coverage status. Telephone support is free during your hardware.

I’d turned two-factor on my Apple ID in haste about how his Mac, iPhone and other devices were wiped when someone broke into his iCloud account. That terrified me into thinking about real security for the first time. When I finally had time to investigate the errors appearing on my machine, I discovered that not only had my iCloud account been locked, but someone had tried to break in.

Two-factor had done its job and kept the attacker out, however, it had also inadvertently locked me out. Relating to lockouts assured me it would be easy to recover my account with a combination of any two of either my password, a trusted device or the two-factor authentication recovery key. When I headed to the account recovery service, dubbed iForgot, I discovered that there was no way back in without my recovery key. That’s when it hit me; I had no idea where my recovery key was or if I’d ever even put the piece of paper in a safe place. I’ve moved since I set up two-factor on iCloud. I began nervously scouring the entire house for the code, before giving up after a few frustrating hours and began searching my computer for any trace of it. I found countless “recovery keys” but they weren’t for the right things; for my Mac’s hard-drive encryption, Twitter, Facebook and other accounts, but not for my Apple ID.

How could I be foolish enough to misplace my Apple ID verification recovery key? I swore that I’d taken a screenshot, printed it and had taken a photo of it with my iPhone for extra safekeeping. This is when it began to sink in that this single ID held the keys to much of my digital life; everything from iTunes purchases going back seven years, app purchases and even the ability to get my iPhone out of the grips of Find my iPhone’s lock. The sinking feeling began. After fruitlessly searching and a lot of cussing, I decided to call Apple.

I figured that something must be wrong, since the support page claims you can use trusted devices to recover your ID in cases like this. The first person I spoke to told me immediately after getting on the phone that in no uncertain terms I had forfeit my Apple ID by losing the recovery key. He refused to help me. I hung up and called back. On the second call, I got a lovely woman who totally understood my plight and how terrible it was. She told me a similar thing had happened to her, and it had turned out OK. After 20 minutes of poking around and lots of awkward sighing, she put me on hold to talk to a senior manager.

How do you install mods for minecraft mac. When she got back on the line, the story was just as bleak. “We take your security very seriously at Apple” she told me “but at this time we cannot grant you access back into your Apple account. We recommend you create a new Apple ID.” I couldn’t believe what I was hearing and fought back that surely there was some other way, but I was told point blank that Apple would not help me. I offered a scan of my government ID, my trusted devices and other proof that it was me.